DMAIC is a proven guide to systematically approach challenges in process improvement and problem solving.
DMAIC works for all kinds of improvement projects. However, it‘s most appropriate for challenges that require systematic root cause investigation. DMAIC also provides guidance in project management for such projects.
Following the 5 phases of DMAIC helps to identify the root cause(s) of a problem and to ensure sustainable success.
WHAT DO THE 5 LETTERS D-M-A-I-C STAND FOR?
- D - Define the problem to solve. Make a clear problem statement. Define by which metrics you can measure your problem or how you can measure your improvement. This is your Y. Set goals. Calculate your business case to figure it is worth to solve this problem.
- M - Measure the extent of the problem. Measure your Y. Identify potential root causes. These are your Xs. Which data is lacking to prove root cause effect relations? This drives your Data Collection Plan.
- A - Analyze root cause effect relations of your problem or improvement initiative. Can you prove one? In Analyze you make sure that the solution you will be implementing will solve the problem. You might need additional measurements for this.
- I - Improve by finding and implementing solutions.
- C - Control success. Did you achieve goals? Measure Y and compare results to your goals set-up in Define. Hand-over what you have implemented to someone who will keep measuring the Y. Often much less data will be required than you needed during your DMAIC project.
WHY WORK WITH DMAIC?
- DMAIC prevents “jumping to a solution” without making sure having found a sustainable solution for this problem.
- DMAIC gives orientation in complex situations.
- DMAIC helps also beginners to work with appropriate tools to solve problems or to improve a process.
The DMAIC roadmap provides step-by-step guidance through a process improvement project with the tools you need.
.jpg)
.png)
