Gemba

 

 


 

O'PEEP'S GEMBA EXPLANATION 

You are in charge of a production line, but spending most of the time in front of your computer? However you want to know more about the processes and the communication on the shopfloor? Then get out of your office chair and go into the production area on a Gemba walk! 

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Gemba is a Japanese word and means “the real place.” In Lean and Six Sigma methodologies Gemba (Gemba Walks) is a common tool to go to the place where the value is created. This basically means, going to the shopfloor, observing the process, seeing the shopfloor management and talking to people.

 

MIND THE PEOPLE – 3 POINTS TO PAY ATTENTION TO WHEN GEMBA WALKING.

The best thing about going to see “the real place” is meeting the real people. Your goals are to raise motivation, trigger ideas for improvement, and ensure people can perform.

  • Interest shows respect which creates motivation
    Everybody wants to be seen and respected as a person, not as “an operator” or “a function”.
  • Ideas for improvement
    Of course it’s in line with showing respect to ask for improvement ideas and test your own ideas with the people.
  • Ensure people can perform 
    This means checking the match between a person’s responsibility and his/her capability and authority to take the right decisions and drive performance.

     

GOING TO GEMBA, YOUR ROLE IS TO ENSURE STANDARD WORK IS ACTUALLY HAPPENING.

  • Goal Orientation 
    Before you start, make up your mind: Where do you expect Standard Work to be in place? Where is transparency, quality, efficiency crucial?
  • What makes it a Standard?
  • Spot the risk for discipline loss

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You would like to learn more about Gemba and how to benefit from it in your daily business? Have a look at our detailed blog posts:

Gemba: Focus on Standards  

Gemba: Mind the people.  

Gemba: Performance Management  

 

Learn more about the variety of Lean Six Sigma tools in our eLearnings or join our Green Belt or
Black Belt courses to become a certified Improvement Leader.

Join the open green belt  Join the open black belt  

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