OTIF (On Time, In Full) 

 

 

O'PEEP'S OTIF EXPLANATION

You have ordered 100 rolls of toilet paper from the Internet as you hate to buy this at your grocery store. At the promised date of delivery you receive only 99 rolls, the last one arrives 3 days later. You probably will not miss the last roll these 3 days. However, you can complain that the OTIF is only 99%. OTIF measures how much of your order is really on time.

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OTIF (On Time, In Full) is a Lean Metric describing the success of delivering exactly what the customer ordered, at the time it was supposed to be delivered.

 

WORK WITH OTIF TO...

  • Increase customer satisfaction
  • Reduce penalty payments

CALCULATION

How to calculate OTIF, on time in Full. This is the formula. Measure your service Level by OTIF.

FREE LEARNING VIDEO ON LEAN METRICS
Let's understand how these metrics go together:

  • Service Level and OTIF
  • Lead Time and Throughput Time
  • Cycle Time and Takt Time
  • Capacity and Output Rate

Learn how to identify bottlenecks building on metrics.

Have fun and go with O'Peep who wants to order his favourite beverage. Of course, it's GIN!

Watch Video Try out a demo 

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Learn more about OTIF and other Lean Metrics in our Online Courses.

 

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