O'PEEP'S SWIMLANE DIAGRAM EXPLANATION
You wonder why this process takes so long and why it is so much effort? Now, you have talked to 5 people in 3 different departments. Everybody tells you he/she is always waiting for the others, and “the others” never deliver complete information. Not having this complete information leads to a new loop which in turn leads to more efforts and it takes even longer… Time to organize this mess and do a Swimlane Diagram!
A Swimlane Diagram is a process map that visualizes who does what in a process. It is possible to visualize the process steps over a timeline. A Swimlane Diagram makes tasks very transparent and gives a clear view of handovers that slow down the process. Typically a Swimlane is done in a group , just to make sure that everybody can visualize and understand how the process is mapped. The group will give you a lot of input on what to put where.
HOW TO CREATE A SWIMLANE DIAGRAM?
To create a Swimlane Diagram you either take a big brown paper and put it on the wall, or you use a program for it.
EXAMPLE OF SWIMLANE DIAGRAM
Generating new eLearnings takes much too long, and it takes a lot of effort. There are so many loops - it is also frustrating everyone. We were wondering why, and how to improve. So, we developed a Swimlane Diagram. Please have a look and give us your ideas on how we can improve!
PRACTITIONER'S TIPS:
You want to learn more about Process Mapping? Some exercises would be helpful, so check out our eLearning on Process Mapping.